I know we already got another thread about this topic, but I wanted to highlight the stance of home assistant for this topic.

I really don’t see how you can argue with this post. Well, I can, but I really don’t want to think about it.

  • dueuwuje@aussie.zone
    link
    fedilink
    English
    arrow-up
    97
    ·
    1 year ago

    This always annoys me. How can a device you have purchased outright with certain functionality, have the terms of service changed after the point of purchase which then changes that usage of the device.

    This seems like you could return for refund as the device is NOW not what you originally purchased.

    Where does this end? We buy a car then 5yrs later they change the terms of service and if you don’t agree you don’t get the right to have tires on your car.

    • Car@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      23
      ·
      1 year ago

      Until something is legislated, this will continue to the end-user’s detriment.

      I bought some Philips Hue bulbs In something like 2015 which have worked mostly fine ever since, but the control surface has become more and more intrusive over the years. I’m now relegating the bulbs to dumb use until they finally die.

      • Patches@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        8
        ·
        edit-2
        1 year ago

        I have completely swapped to just normal LED dimmer switches.

        I live far enough out in the country that we get brown outs for less than an eye blink. Every fucking light bulb will shine bright like a diamond and there is no way to turn it off.

        I’ve tried setting the ‘Power On’ Behavior but it just ignores it for these scenarios. It’s so maddening to wake up at 3 AM with every light on having paid hundreds for light bulbs I ‘own’ but can’t command.

    • droidpenguin@lemmy.world
      link
      fedilink
      English
      arrow-up
      18
      ·
      1 year ago

      It’s a good feeling knowing that my basic non-internet connected car can’t receive an OTA update to make me start paying a subscription to use something I already have just because the company decided they want more money.

    • Gecko@lemmy.world
      link
      fedilink
      English
      arrow-up
      8
      ·
      1 year ago

      I feel that at the very least, the customer in that case should be entitled to a complete refund of the product, regardless of whether they bought it 5 days or 5 years ago and regardless of the condition their device is in.

      This should at least give some incentive to companies to not perform such sweeping changes to their terms of service and if they do, the customer can more easily remove themselves from the lock-in without taking a financial hit.

    • Norgur@kbin.social
      link
      fedilink
      arrow-up
      33
      arrow-down
      1
      ·
      edit-2
      1 year ago

      Connect your lamps to the cloud now. Because we value your privacy. Your lamps will not work without the cloud. But because we value your privacy, we collect neccessary diagnostic data such as

      1. Lamp on and off times
      2. Lamp color
      3. When the sexy-times preset is used
      4. How often you use your bathroom light

      We will use this data to sell you Philips Avent baby bottles 9 months after sexy time, when the bathroom light started to be used in shorter intervals but more often as if by a pregnant woman who needed to pee more often but shorter, Philips oral shower when your bathroom light wasn’t on long enough to floss in the morning at least 3 times last week and a Philips vacuum cleaner if the lights never got bright enough so you’d see the dust buildup, thus you probably didn’t vacuum, disgusting little customer-person. All of that because we value your privacy.

  • Swarfega@lemm.ee
    link
    fedilink
    English
    arrow-up
    21
    ·
    1 year ago

    Philips joining the companies of 2023 screwing over their customers. I don’t see this slowing down as they all get away with it

  • sandmesomesand@midwest.social
    link
    fedilink
    English
    arrow-up
    16
    ·
    1 year ago

    I guess I could keep buying them and sticking them on my zigbee network, but I should probably get off the Hue train before things get worse. The issue is that they’re just amazing bulbs and I can’t find a competitor with similar light and color tuning. Are there any comparable options yet?

      • relic_@lemm.ee
        link
        fedilink
        English
        arrow-up
        4
        arrow-down
        1
        ·
        1 year ago

        I wouldn’t say they’re great; they’re adequate. There’s a lot of issues with the bulb firmware that still needs ironing out both with stability and feature set.

          • relic_@lemm.ee
            link
            fedilink
            English
            arrow-up
            2
            ·
            1 year ago

            Basic features like turning a bulb on with a set brightness or color (if you’re lucky, you can turn on with a set brightness). No support for scenes (due to matter spec) which can lead to issues sending commands to light groups. And if you want to actually update bulbs good luck because it’s buggy as hell.

    • thedavid@reddthat.com
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      I have a nice mix of Hue and IKEA bulbs in my house, running on zigbee2mqtt. The IKEA bulbs are solid and I’ve had no major issues, but I did notice their smaller E14 bulbs had an annoying faint buzz sound when they were off, so they got swapped out for hue bulbs.

      But as long as you’re running zigbee2mqtt or some other hub I would still consider hue bulbs as an option.

  • JackbyDev@programming.dev
    link
    fedilink
    English
    arrow-up
    13
    ·
    1 year ago

    I don’t use Home Assistant but this is still saddening to see. Hue was always my favorite to recommend to tech folks because of the local API being pretty easy. I’m sure that will go too. Lifx was another favorite of mine but don’t work in my new house with multiple wifi APs with the same name. (I got a shitty little extender with a different name and use them in my basement.) Wiz is cheap but to my knowledge there’s no public API so I have no idea if it works with Home Assistant.

    • foggenbooty@lemmy.world
      link
      fedilink
      English
      arrow-up
      4
      ·
      1 year ago

      I’m blocking my bridge’s access to the internet right now, just in case they push an update for this. I never use the Hue app anyway.

    • hillbicks@feddit.deOP
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      1
      ·
      1 year ago

      Hmm, maybe. Depends on the infrastructure they put up. If there is a separate domain for the telemetry, then you can block it. Still no guarantee that it still works though.

      The app will need internet access to login though. That really is a cat and mouse game that is not worth your time I’d say.

    • IsoKiero@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      22
      ·
      1 year ago

      And as they’ll use mobile app, potentially a metric shit ton of more. Location, contacts, usage patterns, make/model of phone, other connected devices on your wifi and the list goes on and on. I’m not sure if they actually get everything they can like tiktok, but atleat theoretical possibility exists.

  • 4am@lemm.ee
    link
    fedilink
    English
    arrow-up
    5
    ·
    1 year ago

    I liked having the full Hue ecosystem because it meant that I could tinker with HomeAssistant and the lights wouldn’t stop responding during restarts. I also already have a cloud account from the pre-HA days so that’s no big change for me but…

    This is still a scumbag move.

    • Edgelord_Of_Tomorrow@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      My Hue lights continue to work when homeassistant is off, isn’t that a normal ZigBee feature? The switches are still connected to the lights.

      • thegreekgeek@midwest.social
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        I think he’s talking about having a bridge separate from home assistant vs using the zha integration. The former setup will let you control your lights when home assistant is down, the latter will not.

        I just moved from the former to the latter and it’s life changing lol. Added bonus of moving to z2m is binding devices directly to other devices inputs, like switches and motion sensors.